How To Shop My Avon Online Store


Here are instructions to help you buy AVON Online! You can shop 24 hours a day, 7 days a week, in the new interactive Digital Catalog and experienced Avon like you’ve never seen it before. Or shop online in the current Avon Campaign Brochure, place your orders easily and at your convenience. Enjoy special prices and exclusive offers only when you shop with an Avon Representative, like the Avon Lady of NJ. For over 100 years, customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer. Check Out Our Return Policy.

  • New Customer Registration. Make shopping with Avon easier by creating an account. All you need to enter is your name, email address, password and a password hint. You can fill out the rest of your account information at your leisure. We also offer the option of shopping as a Guest Shopper. We’ll still need your email address when you place your order in case we need to contact you. New customers will need to complete the *required fields and your password must be 7-18 characters (letters and numbers only). Say “Yes! Sign me up to receive email exclusive offers, new product info, the latest trends and more!” so I can send emails and promotions to your inbox. At any time, you can update your Email Preferences by signing into your account, going to My Account on top right navigation bar and then selecting My Profile. You can change the frequency, what you would like to hear about and unsubscribe. You can also receive text messages on new offers and AVON updates. Don’t forget to check that you have read our Privacy Statement and Terms and Conditions of Use and agree to their terms. ACCOUNT HINT: Your email address and password is all you need to sign in each time.
  • Existing Customer Account Sign InOnce you’ve registered with us, you may Sign In and go to My Account (top right navigation bar) to:
    • View your order history
    • Change your password and/or password hint
    • Update your billing and/or shipping address
    • Save Credit Card Information
    • Select or change your Representative
    • Update your Email Preferences.
  • Password Help. For your security requires a password for signing in to your account. Passwords should be between 7- 18 characters and include both letters and numbers. If you forgot your password, please navigate to the Sign In screen which offers you a link to reset your password. Enter the email address you used to set up your account and select either “Send Hint” or “Reset Password.” We will promptly send an email to the address on your account with the requested information. Once you receive the “Reset Password” email, click on the link, which brings you back to the site, where you can create a new password. If you do not receive your password email, check your SPAM box, it may be there. Or, you can call Customer Service at 800-500-2866.
  • There are 3 Easy Ways to Shop. First, way is to Shop The Avon Online Brochure. Here you can browse page by page, click on a product and order easily online! For quick product information, click on its picture/image on the page. Use ADD TO BAG to put product/quantity in your shopping bag for final CHECKOUT. Use ADD TO WISH LIST to save items for future use but you need to sign into your account or create a new account. Click on the product name to the product page for a full DESCRIPTION and INGREDIENTS. Don’t forget to read product reviews to help you make your choice! Once on the product page, click BACK TO BOOK button to return to the brochure and continue looking through the brochure pages. The second is to Shop The Avon Online Store. Here, you can browse the entire store through SHOP CATEGORIES, WHAT’S NEW navigation sections. Use the SEARCH box at top right using keywords to find what you’re looking for. The third way is to Shop by Product Number. Select the Campaign number, enter the 6-digit product numbers and the quantity you would like, then click the ‘ADD TO BAG’ button. If you don’t know the item number or the Campaign number, use the Search By Product Name field by entering all or part of the product name into the ‘Product Name’ field, and clicking ‘SEARCH’. Click the ‘ADD’ button in the search results popup window to add the selected item number to the above order form. Once you’ve added products, review your SHOPPING BAG. You will also be alerted if you qualify for special offers and how close you are away from FREE SHIPPING. Don’t forget to add the FREE BOOK to the order! Here you can change quantities or remove products, as well as apply a COUPON CODE prior to completing your checkout. Once complete, proceed to CHECKOUT to complete your personal, shipping and billing information.
  • Use an Avon Coupon Code and Save! Coupon codes may be received by signing up for email or we may have a promotion posted on the website. You must enter the complete code in the coupon code box at checkout. coupon codes are not case sensitive. You will see the details of the offer in the coupon code box at checkout. There may be a minimum merchandise purchase requirement (excluding shipping and taxes). The promotion will be reflected in your shopping bag and order confirmation. You may only use one coupon code per order. Some codes are email address specific and/or for one time use only. All coupon codes are available for a limited time, while supplies last and cannot be used once expired.
  • Modifying Orders. Before you submit your order, you can view the contents and the total amount in your shopping basket. Once your order has been submitted successfully, the order will be in a “Processing” status. Your order is almost immediately sent to the warehouse, to prepare for shipping. Once your order has been submitted it has entered the shipping process and no further changes can be made. You can return any unwanted items and a credit will be applied to your card.
  • Still haven’t found what you’re looking for? Try by entering all or part of the product name in the search bar at top right of Input a word or phrase and suggestions and results are provided will be every occurrence of the keyword or phrase by category and product line. If you still can’t find it, contact me! I LOVE to help shoppers find what they are looking for. I’m here to give you the personalization customer service you desire. If you need a current printed brochure or a product sample to try before you buy, complete the form below.
  • Shipping and Handling Charges. You will enjoy safe and secure shopping with delivery right to your door. I ship anywhere in the Contiguous United States. In-Stock items ship within ship within 2 – 3 business after the order is received and orders are shipped directly to you. We will send a shipping confirmation to the email address on file when the order ships. Your credit card will be billed ONLY for the items shipped. GET FREE STANDARD SHIPPING WITH ANY $60 ORDER anytime!* For all other orders, standard shipping is a flat rate of $8 (4-7 Business days), Expedited Shipping is $15.90 (2-3 Business days) and Overnight Shipping is $24.90 (Next Business day). I’d LOVE to deliver your order in person, at NO cost. If you are in the Morris County, NJ area, select Personal Delivery FREE (your Avon Representative). Make sure your profile has complete contact information so I can schedule your delivery time!
  • Internet sales are not exempt from sales & use taxes. Internet sales are not specifically exempt from sales & use taxes. New Avon Company has activities in each state of the United States that subject it to state and local laws imposing sales tax collection. Therefore, Avon is required to collect tax on merchandise sold via the Internet or otherwise. You may be interested to know that if a vendor does not charge sales tax, the purchaser of the merchandise is required individually to remit the tax to the taxing jurisdiction. The appropriate taxes (based on the “ship to” location) will be added to your order. An estimated dollar amount will appear on your ordering screen. The actual tax amount will appear in the Shipping Confirmation email sent to you once your order has shipped. State and local sales taxes are based on the merchandise subtotal including shipping and handling in all states with the exception of ID, IL, MA, NJ and OK, where tax is based on the merchandise total only.
  • Payments methods: My online store accept PayPal, Visa, MasterCard, Discover Card, American Express, and gift cards that contain the MasterCard or Visa logo. For faster checkout you can store up to 10 different credit cards in your account. You may edit or delete this information at any time. As your Avon Representative, Personal Delivery orders can be paid by debit/credit card, PayPal, cash, money order or personal checks (10-day hold to ensure clearing of the funds may be required prior to order delivery).
  • Order acknowledgment will be received by email as well as when the order has shipped. All items in your order must be sent to a single “ship to” address. In-Stock items ship within 1-2 business days after the order is received. We will send a shipping confirmation to the email address on file when the order ships. Your credit card will be billed ONLY for the items shipped. You may request Standard Ground, Expedited 2 Business Day Delivery or Expedited Next Business Day Delivery. Please note: Avon does not offer 2 Business Day or Next Business Day Delivery to Alaska, Hawaii, PO Boxes or Armed Forces (APO, FPO, DPO). Orders placed with an expedited shipping method by 12:30 PM Eastern Standard Time, Monday through Friday (excluding holidays), will be shipped out the same business day. Expedited orders placed after 12:30 PM EST and on weekends and holidays will be shipped the following business day. A valid United States address is required for all deliveries.
  • Bookmark and check Shop My Store often to keep up with all the new and exciting things going on at AVON. Sales & Specials generally change every two weeks but other online promotion more often. My online store is updated for each campaign with new products and special offers.

Do you still have questions? Complete the below form, I am happy to answer any of your questions about our products, services, and becoming an Avon Representative. Please include your email address so I can contact if I have questions.

Happy Shopping! Nancy, the AVON Lady of NJ

LET’S GET SOCIAL AND NETWORK TOGETHER. Like my Facebook page, follow my Twitter profile, follow my boards on Pinterest, or follow me on Instagram.

*Free Standard Shipping is valid in the 48 contiguous United States on purchases of $60 or more, or $8 flat rate for purchases under $60 for customers who shop with a Representative. No coupon code is required. Additional surcharges will be applied to orders going to Alaska and Hawaii. Eligible customers must select the Standard Shipping option during checkout in order to receive free shipping. Offer cannot be applied to expedited shipping methods. Taxes do not qualify toward the minimum purchase requirement. Offer is non-transferable and subject to change without notice.

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